Shipping Policy
Thank you for shopping at Jolspu Jewelry! We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations
We currently ship to the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇲🇽 Mexico
Estimated Delivery Times
- United States: 5-8 business days
- Canada: 7-14 business days
- Mexico: 7-14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Customs & Duties
For orders shipped to Canada and Mexico, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in our shipping fees.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@jolspu.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.