Refund policy

REFUND POLICY

We want you to be completely satisfied with your Jolspu Jewelry purchase.

Returns: We accept returns within 30 days of receiving your order, provided the item is in its original condition, unworn, and in its original packaging.

Non-returnable items:

• Personalized or engraved jewelry
• Sale or clearance items

Process: Contact us at [your email] with your order number and reason for return. We will guide you through the process.

Refunds: Once the returned item is received and approved, your refund will be processed within 5–7 business days to your original payment method.

Return shipping: Return shipping costs are the customer's responsibility, except in cases of our error or a defective product.